Sarakedase Co., Ltd. (hereinafter referred to as the "Company") hereby establishes the following terms of use (hereinafter referred to as the "Terms of Use") for the mail order business operated by the Company (hereinafter referred to as the "Business"). You are required to agree to these Terms of Use before using the Business. Please read the Terms of Use carefully and understand them before using the Business.

Article 1 (Definition of Terms)
The terms used in this agreement are defined as follows.
(1) The "User" refers to a person who has purchased or is about to purchase a product using the Business, a person who has browsed the Company's website, a person who has registered as a member, or a person who has used the Company's Business through other means.
(2) "The Company's website" refers to the website operated by the Company and its subordinate related pages.
(3) The "Member" refers to a person who has registered to use the service in accordance with the procedures prescribed by the Company.
(4) The "Services" refers to services for the Users or the Members as separately defined on the Company's website.
(5) The "Product" refers to all goods, the Services, and novelty items handled and sold in the Business.
(6) The "Product information" refers to all information such as the price, size, color, and other characteristics of the Product described on the Company's website.
(7) The "Shipping Company" means the company that delivers our products and its affiliated companies.
(8) The "Settlement Agent" refers to the company used to settle the payment of our invoices, and its affiliated companies.

Article 2 (Scope of Application)
1. The Terms of Use shall apply to all the Users of the Business. When using the Business, the User is deemed to have agreed to and accepted the Terms of Use.
2. In the event that individual or additional special terms and conditions are stipulated in addition to the Terms of Use, the matters stipulated in the special terms and conditions shall take precedence.
3. In principle, minors are not allowed to use the Business.

Article 3 (Changes to the Terms of Use)
The Company may revise the Terms of Use at its discretion without prior notice, or may establish new Terms of Use that supplement the Terms of Use. The Company will post all of the latest Terms of Use on the Company's website with the date and time of the latest revision clearly stated, and they will become effective on the date of posting on the Company's website or the date and time stated in the Terms of Use, whichever is later. In the event that the Company deems it necessary to make any changes to the Terms of Use or to establish a new version of the Terms of Use, we may contact you without prior notice using the e-mail address, mailing address, telephone number, or facsimile number included in the personal information that you have provided in agreement with the Terms of Use. If you use this Business after any change or new establishment, you will be deemed to have agreed to and followed all of the latest Terms of Use.

Article 4 (Personal Information)
1. The Company shall receive and handle personal information in accordance with the personal information protection policy separately stipulated by the Company.
2. The Company receives personal information that is necessary and useful for the use of the Business and the provision of appropriate Services, and shall use such information within the scope of the purposes of use of personal information separately stipulated by the Company.
3. The Company uses appropriate technologies, such as cookies, to record the information of the Users who use the Business through the Company's website in the computers of the Users. If the User's computer is set to reject the use of cookies, etc., the User may not be able to properly receive the Services provided through the Company's website.

Article 5 (Membership)
Users may register as the Members of the Company. The Members are entitled to receive Services in accordance with the Terms of Use or separately stipulated terms of use.

Article 6 (Withdrawal)
1. The Members shall complete the withdrawal procedure using the method prescribed by the Company (withdrawal form).
2. No withdrawal fee will be charged for withdrawal.
3. After the withdrawal is completed, the points held and the rights to download purchased products will expire. In addition, any usage fees already paid will not be refunded.

Article 7 (Order Method)
You may place an order through the shopping cart on the Company's website, by telephone, fax, or other means, providing all the information necessary to identify the product you wish to purchase, your personal information, shipping address, and payment method. The determination of application information and the formation of a sales contract shall be stipulated separately in the Terms of Use.

Article 8 (Display of Product Information)
1. Prices in Product Information shall be indicated as "tax included" when they include consumption tax and local consumption tax (hereinafter referred to as the "Consumption Tax, etc.") and as "tax excluded" or "plus tax" when they do not.
2. Product information is subject to change without prior notice to the Users.
3. Errors in the display of Product Information shall be subject to return or exchange within reasonable grounds.

Article 9 (Payment Method)
The payment method can be selected from cash on delivery, credit card, bank transfer, bit cash, and Paidy. Users who have been approved through the procedures stipulated in the Terms of Use for Payment Methods separately stipulated by the Company may select other payment methods.
1. Cash on Delivery
(1) Payment is made in cash, credit card, or debit card upon receipt of the Product.
(2) Payment shall be made in accordance with the terms and conditions of a Shipping Company and a Settlement Agent. Please refer to the website of the Settlement Agent for information on available credit cards and terms and conditions. Please note that credit and debit cards may not be accepted depending on the signal conditions at the delivery location. In the case of payment by credit or debit card, the User may be required to follow the terms and conditions of the credit card company with which the User has a contract.
(3) Depending on the Product, the Company may bear the cash on delivery fee individually, or the User may bear the fee.
2. Credit Card
(1) Credit is granted at the time of order receipt by a Settlement Agent separately contracted by the Company, and payment is made at the time of shipment.
(2) The Settlement Agent will be posted on the Company's website.
(3) The contract and terms of payment settlement are concluded and confirmed between the Settlement Agent and the User, and any disputes between the User and the Settlement Agent or the credit card company used by the User shall be resolved by the parties concerned, and the Company shall bear no responsibility whatsoever.
3. Bank Transfer
(1) After your order is confirmed, we will contact you by e-mail with the final invoice amount. Please transfer the amount to the bank account designated by us within 7 days of the invoice. If payment is not received within 7 days of the invoice, the order will be deemed to have been withdrawn by the User.
(2) The Users are responsible for bank transfer fees.
(3) If we are unable to contact you at the e-mail address or fax number you provided at the time of order, we will treat your order as cancelled.
4. Bit Cash
(1) Payment is made at the time of order placement or shipment.
(2) In the event of a dispute between the User and BitCash, the dispute shall be resolved between the parties concerned, and the Company shall not be liable in any way.
5. Paidy
(1) Payment is made at the time of order receipt or shipment.
(2) In the event of a dispute between the User and Paidy, the dispute shall be resolved between the parties concerned, and the Company shall not be liable in any way.

Article 10 (Points)
The Members may use the points they purchase or hold to pay for Products sold by the Business at the rate of 1 point = 1 yen. In addition, various expenses and payment commissions other than the product price are not covered.

Article 11 (Formation of Sales Contract)
1. The time when the Company receives from the User the information necessary to place an order, such as the contents, quantity, and price of the Product, the User's and shipping address information, the payment method, etc. is referred to as the completion of the application. If there is any doubt about the information, the end of the application shall be the time when all the details are confirmed after making inquiries to the User. The sales contract will be finalized at the following points after the completion of the application, depending on the payment method of each user.
(1) Cash on Delivery: The sales contract is concluded immediately after the application is completed.
(2) Credit card: The sales contract is concluded when the Company receives notification from the credit card company or the Settlement Agent that the credit card payment has been completed after the application is completed.
(3) Bank transfer: The sales contract is concluded when the Company confirms the payment of the invoice amount to the account designated by the Company after the application is completed.
2. Regardless of whether or not a contract has been formed, the Company may cancel an order or terminate a contract in the following cases. If the cancellation of the contract is attributed to the responsibility of the User, compensation will be claimed for any damages incurred.
(1) When falsehoods are found in the User's personal information or other information necessary for receiving orders.
(2) When an order is placed for the Product that is not scheduled to arrive for a long period of time, or for the Product that have been discontinued.
(3) When there is any doubt about the contents of the application and we are unable to contact the User or reach an agreement with the User.
(4) When a minor user places an order without the consent of his/her guardian.
(5) When the delivery address is unknown or the User is absent for a long period of time and the order cannot be delivered
(6) When the User violates the Terms of Use, when the use of the Products that are offensive to public order and morals is suspected, or when the Company deems it necessary.

Article 12 (Reservation of the Products)
Unless otherwise specified by the Company, the Company does not accept advance reservations, etc. for the Products listed below.
1. Advance reservation of a specific product, or placing the product on reserve prior to the conclusion of a sales contract.
2. Designation of a delivery date more than 30 days after the completion of an order.
3. Advance purchase of the Products to be sold in the future.

Article 13 (Delivery)
1. After the conclusion of a sales contract, the Company shall deliver the Product to the designated delivery address in accordance with the details of the contract.
2. The Company will select the vendor to deliver the Product and the Service provided by the vendor. In the case of delivery using a vendor or service of the User's choice, the User will be charged a separately announced fee. In this case as well, the Company shall not be liable for any damage or disadvantage caused by the discrepancy in the delivery date and time as specified in the next section.
3. The Company plans to ship the ordered products according to the cut-off time specified separately on the website and to deliver the Products on the User's desired date and time, but this may vary depending on whether or not the sales contract is concluded, the availability of the products, and the circumstances of the delivery service. In no event shall the Company be liable for any damage or disadvantage caused by a discrepancy in the delivery date.

Article 14 (Change or Cancellation of Order)
If you wish to change, add, or cancel the contents of your order after the order has been placed, please contact us immediately. We will inform you whether or not we can accommodate your request, and the necessary fees. Any changes made after the conclusion of the sales contract shall be made in accordance with the provisions regarding returns and exchanges set forth in Article 15 of the Terms of Use.

Article 15 (Returns and Exchanges)
1. The return or exchange of the Products for the customer's convenience shall be accepted only if the Product is unused and unopened, and the customer contacts the Company within 8 days (including the day of arrival) after receiving the Product. All costs other than the product price, such as the actual shipping costs for shipping, payment fees, shipping costs for returning the Product, shipping costs for transporting the Product, and other costs associated with the return or exchange shall be borne by the User. If the relevant Product does not arrive at the Company within 15 days (including the day of notification) after notification, the User shall be deemed to have withdrawn the return or exchange.
2. In the case of defective products, initial defects, or damage before opening the package, please contact us within 8 days (including the day of arrival) after the Product arrives. Due to the nature of some of the Products, it is difficult to determine and eliminate all defects before use. For these, the User shall present and explain the specific circumstances of the damage and the degree of damage, etc., and the Company shall make the final judgment that the initial defect is the cause. In order to assist in these judgments, the User shall cooperate in returning the relevant product, taking photographs, and measuring other data, as necessary. If the Company do not hear from the User within 15 days of the User's request for such cooperation, the request for return or exchange will be deemed to have been withdrawn.
3. Please contact us within eight (8) days (including the day of arrival) of receiving the Product if there is any error in the product information. The actual color, size, weight, and other measurements of the Product may differ from the product information of the relevant Product. There may be variations even within the same Product. In addition, information about the color, size, and other contents attached to the product name may not correctly represent the information of the Product. The Company will make the final decision on whether or not to recognize these as errors in product information, taking into consideration the specific product usage conditions, the User's prior requests, the degree of discrepancy between the display and the actual situation, the expected improvement of the situation in the future, and all other factors. In order to assist in these decisions, the User shall cooperate in returning the relevant product, taking photographs, and measuring other data as necessary. If the Company determines that the reason for the User's purchase is due to a misunderstanding of the product information and the display of the information is attributable to the Company, the Company will return or exchange the product at its expense in accordance with the preceding article 2. In all other cases, we will accept returns and exchanges in accordance with the preceding article 1.
4. In the event that the Company is disadvantaged by the completion of a sales contract due to an error in the display of product information, the Company may cancel the sales contract with the User.
5. The following products will not be accepted for return or exchange under any circumstances.
(1) Products that have been opened, used, or have any other reasonable reason to refuse return or exchange.
(2) Some products purchased in bulk and discounted.
(3) Return of a part of a set of products
(4) The Products that have been specially manufactured or ordered at the customer's request
(5) The Products with special specifications, limited edition products, or products on sale.
(6) Other products specifically described on the relevant product page of our website.
6. Regardless of whether or not the User has received the Product, the Product shall be deemed to have arrived when it reaches the final destination in a deliverable condition by the delivery company, and the number of days shall be counted from the date of arrival as described above.
7. The Company shall not be liable for any direct or indirect damage or disadvantage caused by the use or non-use of the Company's Products, regardless of whether the products are defective or not.
8. The Company will specify the means of delivery for returns and exchanges. The Company will use the normal means of delivery specified by the Company, even if the User has an urgent need for faster delivery. The Company makes no commitment as to when these procedures will be completed, and in no event will the Company be liable for any damages caused by the time required for processing.

Article 16 (Receipt)
The Company shall issue a receipt in exchange for a receipt issued by the Settlement Agent when the User actually makes a payment, except in the case of direct cash payment. If the User wishes to have a receipt issued by the Company, please prepare the followings and send them to us.
(1) The original receipt from the time of payment (cash on delivery receipt, statement of account, etc.)
(2) A self-addressed stamped envelope with the necessary amount of stamps attached and a return address.
(3) Revenue stamps, if required.
(4) Instructions on the format, including the address and proviso, and whether or not to attach a detailed description of the Products. The date should be the date of the receipt at the time of payment. Receipts with blank addresses and provisos will not be issued. Under no circumstances will the Company issue a receipt without following the above procedures, nor will the Company reissue a receipt.

Article 17 (Issuance of Various Vouchers)
1. The Company shall issue delivery slips, invoices, quotations and other vouchers in the form specified by the Company. A fee may be charged for issuing slips in forms other than those specified by the Company.
2. A handling fee may be charged in cases where it is necessary to divide a single shipment into multiple slips according to the User's request, such as when the details of the Products to be sent in a single order are separated, or when multiple orders are to be bundled at once.

Article 18 (Opinions, Suggestions, Complaints, etc.)
The Company will take seriously any opinions from the Users regarding the Company's Products and the operation of the Company. The Company and the Users will do their best to ensure that the exchange of these opinions is constructive. The Company may request a third party to act as an intermediary for the exchange of opinions, or the Company may refuse to provide such opinions to the Users of the Business, if the Company deems that any of the following applies:
(1) When the User's words or actions are more offensive than necessary to the Company or the person in charge, or are detrimental to their honor or feelings.
(2) When there are threatening words or actions such as overestimating or expanding the disadvantage suffered by the User and forcibly pressing for recovery of the damage.
(3) When the User persistently asks for a retraction or explanation of a matter that should be finally decided by the Company, and refuses to accept the Company's decision.
(4) When the User interferes with the Company's Business by requesting to meet with the Company at a place designated by the User, or by requesting the Company to respond to the User's request for a longer or more frequent time than necessary.
(5) In the event that the Company deems that the User has said or done anything else that is beyond the scope of socially acceptable behavior.

Article 19 (Disclaimer)
1. In the event that the Company is obligated to notify the User, the Company shall be deemed to have fulfilled its obligation by sending the notification to the User's personal information, whether or not the User has received it, by sending it to an email address, facsimile, or telephone number.
2. In no event shall the Company be liable for any damage or disadvantage suffered by the User or any third party due to the use or non-use of the Business.
3. The Company shall not be responsible for the use, usage, or disposal of the Products purchased by the Users in any manner, usage, or application. The Users shall use, utilize, and dispose of the Products at their own risk, and the Company shall not be liable for any disadvantage, loss, damage, or health problem caused by such use, utilization, or disposal. In addition, the User agrees to waive any and all rights to pursue liability against the Company under default, tort, and other laws and regulations, even if caused by these factors.
4. The Company shall not be liable to the User for any delay or impossibility in the performance of the contract due to acts of God, war, civil strife, revision or abolition of laws and regulations, orders issued by courts or administrative authorities, accidents in transportation, or other force majeure.
5. Delivery of products may be terminated when the products are no longer available for sale. Please note that we do not accept refunds for discontinued products.

Article 20 (Governing Law)
The interpretation and application of the Terms of Use shall be based on the laws of Japan.

Article 21 (Principle of Consultative Settlement and Agreed Jurisdiction)
1. The Company and the User shall consult in good faith to resolve any matters not stipulated in the Terms of Use, any questions regarding the interpretation of the Terms of Use, and any other issues that arise in the application of the Terms of Use.
2. In the event that it is deemed particularly necessary to resolve an issue, or if the resolution is to be referred to litigation, the summary court or district court with jurisdiction over the location of the Company's head office shall be the court of exclusive jurisdiction for the first trial.

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Established on March 24, 2020
Revised on August 20, 2022